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We offer you the answer to the three most frequently asked questions. However, if you have any questions about the purchase of the guide, you can write an email to and we will reply as soon as possible.

What are the delivery costs?

National delivery

  • Ordinary letter: 2,30€
  • Registered letter: 5,20€

International delivery

  • Ordinary letter: 6,60€
  • Registered letter: 10,40€

When will the guide arrive? 

The delivery time will be between 2 and 4 days, both for national and international shipments. 

Can I return the guide?

Of course. If the guide is damaged or does not meet your expectations, you can make the refund assuming the shipping costs yourself within a maximum period of 7 days from the day of delivery.

We will make the refund in a maximum of 7 days from the day of reception of the returned guide.

The return must be made to the following address:

Txingurri Pasealekua 27
20017 Donostia

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